Refund Policy
We stand behind every product we sell.
30-Day Money-Back Guarantee
You can return any unused or gently used item within 30 days of delivery for a full refund (minus original shipping cost).
Opened skincare is welcome — we know you need to try it!
Easy Steps to Return:
1. Email massamelga@gmail.com
with your order number and reason.
2. We’ll send you a prepaid return label (USA only).
3. Ship it back — we refund you within 3–5 business days after we receive it.
What we don’t accept:
• Items returned after 30 days
• Products that are empty or clearly over-used
• International returns (we cover shipping only inside USA)
Exchanges:
Want a different product instead? Just let us know — we’ll swap it for free (USA only).
Questions?
Chat with us or email massamelga@gmail.com. We answer within 24 hours and actually care about making it right.